Terms of service
Terms of Service
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Acceptance of Terms: By accessing the UrbanHaat website or placing an order, you agree to these Terms of Service. You must be at least 18 years old or use the website under the supervision of a parent or legal guardian.
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Products and Pricing: We aim to provide accurate product images, descriptions, prices, and availability. However, colours may vary slightly because of screen settings. UrbanHaat may change prices, product information, or availability without prior notice.
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Orders and Payments: Customers must provide accurate contact, billing, and delivery details. UrbanHaat may reject or cancel an order due to stock unavailability, incorrect pricing, payment failure, suspected fraud, or delivery restrictions.
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Shipping and Delivery: Orders may be fulfilled by third-party suppliers, warehouses, and courier partners. Delivery timelines are estimates and may be affected by courier delays, weather, public holidays, remote locations, or other circumstances beyond our control.
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Returns and Refunds: All cancellations, returns, replacements, and refunds are governed by UrbanHaat’s Return and Refund Policy. Customers must meet the stated eligibility requirements and submit the required proof within the applicable period.
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Liability and Contact: UrbanHaat will not be responsible for indirect or consequential losses arising from improper product use or circumstances beyond its reasonable control. Nothing in these terms limits customer rights available under applicable Indian law. For assistance, email majipuja602@gmail.com.